Has anyone wondered why no-one listened to us when we've been talking about this for a few years now?
LONGVIEW NEWS-JOURNAL
Friday, May 05, 2006
Pot shots: Sometimes officials make it too easy to pass up taking a few potshots:
— The next time Texas decides to privatize a social service program let's hope that lawmakers also decided to privatize the oversight of the transition.
Texas Health and Human Services Executive Commissioner Albert Hawkins has once again delayed privatization of his agencies' eligibility and enrollment systems and is scrambling to hold on to up to 1,000 state employees who were scheduled to lose their jobs. In the mean time, people applying for benefits, including Medicaid, food stamps and Temporary Assistance for Needy families, continue to have problems with the new, privately operated call centers.
Not only are new clients having problems getting enrolled for vital services, but people already in the system have been mistakenly losing benefits, including the coverage provided by the state's long-troubled Children's Health Insurance Program.
— It must be election year — members of Congress are dragging out their trusty wedge issues just in time for some heated summer sound bites to set the stage for the November election. Republicans are already working on the perennial effort to send an amendment prohibiting desecration of the American flag to the states. Observers say the measure — which always passes in the House — doesn't stand any better chance in the Senate than it has in the past. If it can stir up a few members of the increasingly disillusioned base, however, there is obvious political capital to be gained. Republicans also are expected to raise the possibility of amendments to ban same-sex marriage and abortion — again with little to gain other than agitated voters.
The Democrats, meanwhile, have their own wedge issue. They are expected to push anew for expanded federal funding of embryonic stem cell research — one of the few measures for which President Bush has vowed a certain veto. The House has already adopted such a measure, but Senate Majority Leader Bill Frist has dragged his feet, even though he said last year that he supported expanded research.
— Here's a possible cure for Medicare. According to a study released Thursday, the percentage of eligible employees enrolled in private sector health plans slid from 85.3 percent in 1998 to 80.3 percent in 2003. One possible explanation might be the 41 percent increase in individual insurance premiums during that five-year span. As more people find themselves outside the health care system, will our steadily increasing average life-spans take a U-turn?
— Feeling secure in the homeland? We're not so sure. The U.S. House voted 421-2 on Thursday to improve security at American seaports. The Bush administration says, however, that the country lacks the funding and the technology to do much of what the House bill calls for, including the installation of nuclear material detectors at 22 major ports by next year. Homeland Security currently opens about 6 percent of the 11 million cargo containers that enter our nation each year, according to an Associated Press report. A spokesperson said the department wants to screen 65 percent of cargo for radiological materials by October. Does that mean a terrorist would have a 1-in-3 chance of sneaking such materials through our ports?
— Finally, if the Texas Legislature goes ahead with the idea of setting a later start date for public schools, we'd really like to hear the full argument. If the idea can help students, tell us. If it is important to give families more time together, tell us. As one Senate Democrat said Thursday, it's a boon to businesses, we want to know what cost there might be to education.
Wednesday, May 10, 2006
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2 comments:
Is the problem that it has been outsourced and it's off to a rocky start, or do you see an inherent problem with actually making it easier on the working poor to get benefits by allowing them more ways to access services?
Great use of state time, by the way.
No, the problem is not the rocky start.
The problem is that the dafters of HB2292 had no concept of how our clients actually live, that determining eligibility based on State and Federal guidelines and applying the policy correctly is not something one can just "plug into a computer".
Contrary to what HHSC published, the majority of the clients prefer the face-to-face, prefer to know who their worker is so they can actually talk to someone familiar with their situation. The TIERS and call center plan only causes them mass confusion because there is not one person who follows the case from start to finish. There is really no one person who is held accountable.
There are many problems with the call center plan! If you have not worked in eligibility determination, you wouldn't have a clue!
BTW - My time after 5 is mine, not the State's. With the opening of the call center, who has time to blog at work? I find that remark rather rude but decided to publish it anyway so I could counter it.
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